Outlet devices are original products from well-known brands, offered for sale at prices lower than that of new devices, usually for reasons that do not affect operational efficiency or performance quality.
The device may be open-box, previously displayed, or have minor cosmetic notes such as a scratch or slight mark on the exterior. Therefore, we offer you at REBOX the opportunity to purchase original devices with reliable quality at a better price.
Outlet devices are priced lower than new devices for one of the following reasons:
The device is out of the original packaging.
The device was previously displayed at an exhibition.
Presence of scratches or minor cosmetic notes.
Presence of damaged or incomplete packaging.
Clearance offers or excess stock from suppliers.
These reasons do not necessarily indicate a malfunction in the device, but they make its price lower than that of a new product.
The devices are new but open-box, some have only been displayed, and some may have minor cosmetic notes. Therefore, we clearly explain the condition of each product on the product page before purchase.
In REBOX, no device is displayed for sale until it has been inspected and tested to ensure it is ready for use.
We are ensuring that:
Operational safety.
Performance efficiency.
No faults affecting usability.
Condition of the exterior structure.
Completion of basic accessories if available.
Clarify any cosmetic notes for the customer before purchase.
Ask and we will answer you.
What is the product warranty?-1
The products sold by us are covered by a two-year warranty from the dealer. The warranty takes effect from the date of purchase. It does not cover misuse resulting from the customer. You must read the owner's manual before using the product to ensure it meets safety and security standards and local electrical requirements. All electrical devices we sell are designed to operate on a range of 220-240 volts unless otherwise specified. If you do not have the appropriate outlet to operate the product using this voltage/power source, we advise you not to use the product. Products damaged due to the use of an incorrect power source will not be accepted under the manufacturer's warranty terms and conditions.
Is there a fee for the delivery and installation service?-٢
Home delivery service is offered to the customer for a fee of 50 Riyals, depending on the areas where delivery service is available. The installation service for split air conditioners is charged at 130 Riyals per unit for areas where installation service is available.
What are the conditions for installing a split air conditioner?-٣
The customer must prepare the air conditioning installation site with all the required equipment (plumbing - electricity - drilling in concrete - clearing the installation area of previously installed air conditioners, if any). The company may refuse to install the air conditioners if the installation site is not ready, or if there is a danger, malfunction, or obstacles at the installation site. Each air conditioner requires one hole in addition to the copper supplied by the authorized dealer of the device. If the customer needs additional copper wires or any other installation requirements, including but not limited to (air conditioner brackets - rubber pads - a lift to connect the air conditioner to the roof - etc.), the customer is responsible for providing them. If the company wishes to provide the service, the customer will have to pay additional costs according to the pricing set by the company at that time.
What is the nature of the products you offer?-٤
We specialize in selling discounted electrical appliances from well-known brands, including devices that may have minor scratches or cosmetic notes that do not affect operational efficiency.
Why are the prices lower than the market?-5
Because some products fall under the category of discounted devices or have minor cosmetic notes such as an external scratch or slight damage to the packaging, while the device remains in excellent working condition.
Is the condition of the device clarified before purchase?-6
Certainly. We make sure to display real images and clarify any notes or scratches present on the device with complete transparency before completing the purchase.
Are the devices inspected before sale?-7
Yes, the devices are inspected and their operational safety is ensured before being offered for sale.
Do scratches or marks affect the device's performance?-8
In most cases, the notes are purely cosmetic and do not affect the efficiency or performance of the device.
Are the quantities limited?-9
Yes, some devices are available in limited quantities due to the nature of discounted products, so we recommend completing the order as soon as the suitable product is available.
Outlet devices are suitable for customers looking for high quality at a lower price, without paying the full cost of a new device.